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Aerial view of the University of Glasgow tower rising above Kelvingrove Park and the West End
Urgent care

Emergency physiotherapy at home in Glasgow's West End

Rapid-response visits for sudden pain or post-op setbacks.

45–60 min one-to-oneUrgent appointments available within 48 hours
Clinician examining a woman's lower back as she points to a sudden, painful spot
Urgent care
About this service

Emergency physiotherapy

Sometimes pain or a problem with mobility comes on suddenly. Your back locks while lifting, a long-standing knee or shoulder problem flares up, or recovery from an operation seems to stall. Urgent home physiotherapy appointments are available within 48 hours across Glasgow's West End, so you can get a clear assessment and a plan without travelling while you're in pain.

This is a rapid-response physiotherapy service, not an emergency medical service. When you call or message, Nasir asks some questions first to check that physiotherapy is the right next step. If your symptoms suggest something that needs a doctor, he will tell you to contact your GP, NHS 24 on 111 or 999 instead.

What's included in every visit

  • Phone triage within hours
  • Urgent visits within 48 hours
  • Clear plan, written, before we leave

Who this helps

  • Sudden low back or neck pain that makes moving, sitting or sleeping difficult
  • A flare-up of a known joint, muscle or back problem
  • A setback in mobility after surgery, once your surgical team has ruled out complications
  • A sprain or strain from sport, gardening or a minor trip, once any suspected fracture has been checked
  • A relative who is struggling to move after a recent illness, once they have been medically checked

What happens on a visit

  1. 1

    Phone triage

    We start with a call to understand what has happened, check for warning signs and decide together whether a home visit is appropriate.

  2. 2

    Prompt home visit

    Where physiotherapy is the right step, an urgent appointment is offered within 48 hours during weekday evening or weekend hours.

  3. 3

    Settle and support

    Treatment focuses on easing pain and helping you move: positions of comfort, gentle movement, hands-on techniques where appropriate and advice on getting in and out of bed or a chair.

  4. 4

    A written plan before we leave

    You'll know what to do over the next few days, which warning signs to watch for and whether a follow-up visit would help.

Questions about emergency physiotherapy

When should I call 999 or NHS 24 instead?

Call 999 for chest pain, signs of a stroke such as face drooping, arm weakness or slurred speech, a serious injury, or numbness around the groin or back passage with loss of bladder or bowel control. Call NHS 24 on 111 or your GP for new weakness in a leg, back pain with a fever, a hot swollen calf, or a sudden change in an older person's confusion or mobility.

Do I need a referral for an urgent visit?

No. You can refer yourself or a family member directly. If you have recent hospital letters or a surgeon's protocol, keep them to hand for the visit.

Can I be seen sooner than 48 hours?

If an earlier slot is free, you'll be offered it. Call or WhatsApp 07393 312 774 as early as you can and your message goes straight to Nasir.

This page is general information, not a diagnosis. If you have sudden or severe symptoms, call NHS 24 on 111, or 999 in an emergency. More answers on our FAQ page.

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Book emergency physiotherapy at home

Call 07393 312 774 or send an enquiry — urgent appointments available within 48 hours.

  • Chartered & HCPC registered
  • Urgent appointments within 48 hours
  • Clear written plan every visit
  • Receipts for private insurance